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FAQ

Warranty Policy and Provision
This warranty policy is valid within the country of purchase or in Japan only, and applied only to the product purchased from Sanwa authorized agent or distributor. Under Sanwa’s general warranty policy, each instrument is warranted to be free from defects in workmanship or material under normal use for the period of one (1) year from the date of purchase.

Sanwa reserves the right to inspect all warranty claims to determine the extent to which the warranty policy shall apply. This warranty shall not apply to fuses, disposables batteries, accessories, or any product or parts, which have been subject to one of the following causes:

1.A failure due to improper handling or use that deviates from the instruction manual.
2. A failure due to inadequate repair or modification by people other than Sanwa service personnel.
3. A failure due to causes not attributable to this products such as fire, flood and other natural disaster.
4. Non-operation due to a discharged battery.
5. A failure or damage due to transportation, relocation or dropping after the purchase.

Posted at:0000-00-00
For any remaining questions, please contact the Customer Support Team. お問い合わせ